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18 Nuts and Bolts of Professional Job Search: Tips and Mistakes with Tina Sung

  • Mon, April 14, 2008
  • 9:45 AM - 11:29 AM
  • 40Plus Dupont Circle Office
Tina Sung

Managing Partner, Experience Matters

www.expmatters.com


18 Nuts and Bolts of Professional Job Search: Tips and Mistakes

18 Nuts and Bolts of Professional Job Search: Tips and Mistakes not usually covered in career books. This will be an interactive dialogue.

Come prepared to share your tips and lessons learned and take away a few nuggets that will help you land the job that you want.

Read more about our speaker and her work at www.expmatters.com.

BIO

Tina Sung, CAE

Tina Sung is a nationally recognized leader in the promotion of excellence in workplace learning and performance. Tina is founder and President of Synergy Works LLC (a minority woman-owned business), to provide strategy and performance improvement consulting services, and is affiliated with the Premier Performance Network to deliver Six Sigma programs to the Federal Government, NGOs and Fortune 500 companies.

Tina recently founded a second company, Experience Matters: the Executive Transition Experts, to help senior executives facing a new job, reorganization, or retirement make a smooth transition to the next stage.

Ms. Sung is the immediate past President and CEO of the American Society for Training and Development (ASTD), the world’s leading association of workplace learning and performance professionals, with 70,000 members from more than 100 countries and 15,000 organizations. She grew ASTD’s international presence, leveraged technology to improve efficiency, managed a new branding strategy, and introduced a broad range of new products and services.

Tina has 20+ years experience in business and executive management, strategy, marketing, quality, customer satisfaction, human resources, and operations in the public, non-profit, and private sectors. She has a strong track record of innovative problem solving, improving customer satisfaction and financial results, and building high performing teams for start-ups, turnarounds, and large multi-location organizations. She has built a strong reputation for her facilitation, collaboration, and consensus building skills. For seven years, she served on the Malcolm Baldrige National Quality Award Board of Examiners, an award program established by the U.S. Congress to recognize the highest performing organizations in the United States.

Tina is an award-winning leader and expert in Quality improvement. She was a co-founder of the Federal Quality Institute, a driving force for bringing quality principles to government during the Reagan/Bush administration, and was appointed the Executive Director of the Federal Quality Consulting Group in the Department of the Treasury, a unique fee-for-service consulting service to top executives within the government. In 1999, Fast Company magazine and the Innovation Network conferred the “George Land World Class Innovator Award” on the Group for its entrepreneurial approaches to serving government leaders.

Tina Sung was featured on the January 2000 cover of Quality Progress magazine, and in its cover story “21 Voices for the 21st Century.” She was recently inducted as a Fellow in the World Academy of Productivity Science for her longstanding contributions to the quality of work and life and has been quoted in numerous magazines and books worldwide on trends in workplace learning and performance. She is a sought-after keynote speaker and has inspired audiences in Germany, Korea, Japan, South Africa, Australia, Mexico and the US.

Tina also served six years as an advisor to the Office of the Vice President’s National Performance Review and the National Partnership for Reinventing Government. She was Staff Director of the Federal Advisory Committee on Excellence in Customer Satisfaction and oversaw the introduction of the American Customer Satisfaction Index (ACSI) in the federal government. Results have been reported annually in the Wall Street Journal for the past seven years.

Prior to that, she held key senior executive service (SES) positions in the Social Security Administration (SSA) in claims operations and information systems responsible for ensuring proper issuance of 38 million beneficiary checks monthly, and in the Department of Health and Human Services human resources and regional operations serving 150,000 employees. In these roles, she managed large-scale workforces and budgets and received several awards for her outstanding contributions. She held top-secret clearance and was an Ethics Officer for SSA.

Tina is on the Board of Directors and Audit & Finance Committee of the Center for Transformation and Strategic Initiatives; on the Advisory Board of the Institute for Inclusion; a member of the Organization of Chinese American Women; and is a founding member and former vice chair of the Asian American Government Executives Network, a non-partisan organization of the highest ranking Asian Pacific American career and appointed executives, Foreign Service officers, legislative and judiciary members, and military officers in Federal, state, and local governments. She served on the Treasury Department’s Franchise Board to establish policies and procedures for innovative fee-for-service business models in government. She is on the Board of Advisors of Shambaugh, an international leadership development company.

She is a principal with the Council for Excellence in Government. She is on the Editorial Advisory Board of Gazelles, Inc., the premier executive development program for leaders of mid-sized firms with 30 to 2000 employees. She is also a Certified Association Executive (CAE Designation).

Tina graduated cum laude from Princeton University. She completed Harvard’s John F. Kennedy School of Government Program for Senior Managers and participated in the prestigious President’s Executive Exchange Program sponsored by the White House. During her Exchange year, she worked at the J.I. Case Company in Racine, Wisconsin, a manufacturer of heavy equipment. She attended the Federal Executive Institute’s Executive Leadership & Management Program. She served as Vice Chair of the Special Gifts Committee of her Princeton University class which raised over $1 million this year.

Read more about our speaker and her work at www.expmatters.com.

O: 301-587-9028 C: 301-801-0901 F: 301-565-9381 tina@sung.com

Empowering Experienced Professionals for Successful Career Transitions

1627 K Street, NW, Suite 300
 Washington, DC 20006
Phone: 202-387-1582

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