Using DiSC to Improve Communication and Team Effectiveness
Why do some conversations seem effortless while others leave you wondering, "How did we completely miss each other?" The answer often isn't intelligence, experience, or intent—it's understanding human behavior. This engaging seminar introduces participants to DiSC, a proven framework that helps people better understand themselves and those around them. You'll discover why self-awareness is the foundation of effective communication, learn how DiSC works, explore the research behind it, and see how greater self-understanding can transform the way you communicate, collaborate, and lead.
Through real-world scenarios, interactive discussion, and a few moments that may have you laughing because they sound all too familiar, you'll gain practical insight into why people approach conversations, decisions, conflict, and change so differently. You'll also discover why taking the DiSC assessment is only the beginning. The greatest value comes from understanding your results, applying them intentionally, and using them to strengthen communication across an entire team. Combined with skilled coaching and practical application, DiSC becomes more than an assessment—it becomes a shared language that builds stronger relationships, more effective leaders, and higher-performing teams.
About the Speaker
Stacy Balzer is a keynote speaker, DiSC Certified Practitioner, accomplished leadership coach, and former Senior Director at Ford Motor Company, with more than 30 years of experience helping leaders, teams, and organizations improve communication, strengthen collaboration, and achieve meaningful business results. Throughout her tenure with Ford Customer Service Division, Stacy held influential senior leadership positions, supporting a nationwide dealership network and more than 50,000 technicians while ultimately leading an organization of more than 600 people.
Stacy's approach to leadership centers on balancing results with people. She has consistently delivered measurable business improvements by enhancing profitability, technician retention, customer satisfaction, and operational productivity while fostering cultures built on trust, accountability, and personal development. Drawing on her executive leadership experience and expertise in DiSC, Stacy helps individuals better understand themselves, appreciate the strengths of others, and create the shared language that drives stronger communication and higher-performing teams.
Through keynote presentations, leadership coaching, DiSC workshops, and team effectiveness programs, Stacy equips organizations with practical strategies that transform insight into action. She is also a passionate advocate for developing leaders, particularly women, and has served on several professional and industry boards while mentoring and sponsoring emerging leaders throughout her career. Today, Stacy helps leaders create workplaces where people feel understood, valued, and empowered to communicate more effectively, lead with confidence, and achieve extraordinary results.
